Tuesday, April 17, 2012

Arts Review: In a Class of its Own.

     Ruth’s Chris Steak House is nothing short of spectacular. I have been there on numerous occasions, but my most recent visit there was for my birthday. Ruth’s Chris Steak House is not a typical meal, nor does it have a typical price for a steak dinner. It is very expensive, but my family and I only dine there on special occasions, my birthday serving as the special occasion. The food alone is enough to make someone recall their experience at Ruth’s Chris Steakhouse because of how unique and special a meal there really is. As the consumer in my experience I could not have been happier. I liked the upscale, classy scenery and dress code. The servers seemed like they really cared about my family and I having a good experience as well as an enjoyable meal. I liked how they gave their opinions, and whenever they were asked a question they gave an honest answer. They were not just trying to make money for them or the restaurant, but rather cared about my dining experience and satisfaction. I thought the food was phenomenal. My salad was perfect size for an appetizer, and was brought to me with great efficiency. The steak is second to none. I liked that the plates are extremely hot when your steak is served, so that the butter can sizzle while you cut your meat. The sweet potato casserole is more like apple pie than potato. The flavor of the food is unlike any other restaurant of its kind.
      In my opinion, Ruth’s Chris Steak House offered a great product. One thing that could be changed about their product or service would be to cut into, or ask the consumer to cut into their steak to see if it was cooked right. This would improve the efficiency of the service. The Ruth’s Chris Steak House restaurant that I went to on my visit there was located in Providence, Rhode Island. This location is a prime spot for dining. It is not too far from the highway, and it includes outside dining for warm evenings. Another suggestion that I would make is asking the chef to leave the kitchen for a few moments to see how people like their steaks. This also makes the consumer feel like each steak cooked is specially cooked for them. As a prospective business owner or manager I would adopt Ruth’s Chris Steak House’s business model as my own. Every employee, from the valet parker to the manager treated each guest with the utmost respect. The manager asked our family what the occasion was for our visit to Ruth’s Chris Steak House. The manager told the hostess and the server. The hostess decorated our table with “happy birthday” confetti. The server wished me a happy birthday when he introduced himself. Every employee really cared, and as a consumer I could not ask for anything more. Ruth's Chris Steak House is a restaurant that is in its own category of class.

No comments:

Post a Comment